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Privacy Policy

Introduction

Louken Consulting Pte. Ltd. ("Louken Consulting", "we", "us", or "our") values the privacy of individuals who visit our website loukengroup.com ("Website"). This Privacy Policy explains how we collect, use, and disclose personal information from our Website visitors, clients, and prospective clients.

Information We Collect

We collect two types of information: personal information and non-personal information.

  • Personal Information: This includes your name, email address, phone number, company name, job title, and any other information you provide us through our Website, phone, email, or in-person meetings.

  • Non-Personal Information: This includes your IP address, browser type, device type, operating system, and any other information collected through cookies or similar technologies.

 

How We Use Your Information

We use your personal information to:

  • Respond to your inquiries and requests

  • Provide you with information about our services

  • Send you newsletters, updates, and marketing materials

  • Improve our services and customer experience

  • Comply with legal obligations and regulatory requirements

We use your non-personal information to:

  • Analyse Website usage patterns and improve our Website's performance

  • Provide targeted advertising and marketing

  • Monitor and prevent fraud and unauthorized access

 

Disclosure of Your Information

We may disclose your personal information to:

  • Our employees, contractors, and affiliates who need access to perform their duties

  • Third-party service providers who provide services to us (e.g., IT support, marketing agencies)

  • Legal and regulatory authorities, as required by law

  • Business partners and collaborators, with your consent

 

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, modification, or destruction.

 

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected or as required by law.

 

Your Rights

You have the right to:

  • Access and correct your personal information

  • Request deletion of your personal information

  • Object to or restrict processing of your personal information

  • Lodge a complaint with the relevant supervisory authority

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this Privacy Policy periodically.

 

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

hello@loukengroup.com

This Privacy Policy is effective as of July 5, 2024.

By using our Website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

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